Welcome on www.top-wood.com

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  • Buyer: is a natural non-trading person and is of 18 years of age or older.

Access and use

 www.top-wood.com is accessible free of charge for any user having an Internet connection. All costs associated with Internet connection remain at the expense of the Buyer. The Buyer is responsible for their computer equipment, as well as their Internet connection.

To login to their account, the Buyer will have to do so with their ID (email address) and password (at least 5 characters in order to login).

The Buyer is committed to keep secret their ID and password and to protect them against the abusive use of unauthorized people.

Top-Wood.com will implement all means to ensure a 24/7 access to its website, but cannot be held responsible for any malfunction that will prevent access to said website. Top-Wood.com shall do its best to resolve the problem as soon as possible.

Account registration

The Buyer is able to sign up on our website www.top-wood.com in order to place an order, but also to give them access to the following pages:

  • “Order history” for a recap of the Buyer’s orders since account registration;

  • “Returned or Replaced Products”;

  • “Credit notes”;

  • “Address book”, in order to modify/add/delete delivery or billing address;

  • “Account settings”, in order to modify information such as title or password; subscribe or not to the newsletter or to our exclusive partners’ offers;

  • “Notifications”

By creating an account, the Buyer will accept the hereby Conditions of Use and Terms and Conditions.

We reserve the right to publish the comments from the Customer.

Account registration on www.top-wood.com is reserved to any natural person of 18 years of age or older.

Every user can create one account only.

All the fields in the registration form having an asterisk (*) must be filled. Regarding telephone number, the Buyer will be able to give a number of his choice: office number and/or home number and/or mobile phone.

The Buyer can subscribe to the newsletter (email regularly sent about new products, special offers…). At any moment, the Buyer will have the possibility to subscribe/unsubscribe to the newsletter through their account settings.

In case the required fields are not filled, the account will not be created. All information given by the Buyer must be accurate.

When the Buyer creates an account on www.top-wood.com, they will receive a confirmation email of their registration, indicating ID and password.

Top-Wood.com reserves the right to delete all accounts not complying with the hereby contractual conditions.